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University of Oklahoma Health Sciences Center

Protected Time for Electronic Health Record Work and Physician Productivity

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Author/s: 
Naga S. Kanaparthy, A. Jay Holmgren, Yu Sun
Date Added: 
December 11, 2025
Journal/Publication: 
JAMA
Publication Date: 
December 2, 2025
Type: 
Practice Management Reviews and Guidelines
DOI (1): 
10.1001/jamanetworkopen.2025.46550
PMID (1): 
41329489

RPR Commentary

Blocking one appointment slot per half-day for "asynchronous EHR-based tasks" significantly reduced after hours EHR use and reduces physician burnout without a major reduction in patient care productivity. James W. Mold, MD, MPH

Abstract

Electronic health record (EHR)–based patient portals have enabled asynchronous communication between patients and physicians1,2 but have contributed to fragmented and inefficient work and subsequent physician burnout.3,4 In response, a large ambulatory network in the Western US set aside 1 appointment slot per half-day for physicians to complete asynchronous EHR-based tasks, such as messaging, prior authorizations, and prescription refills, at the physician’s discretion. We assessed changes in productivity and EHR use associated with this intervention relative to a control practice network.